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The Ashworth Centre at Lincoln’s Inn is a prestigious, high‑profile education and events facility, relying on two bespoke Machinery Directive lifts to provide essential accessibility across the building. Installed approximately five years ago, both lifts had suffered persistent reliability issues, repeated breakdowns, and ongoing operational faults. Despite numerous attempts by other lift companies to rectify the problems, the lifts continued to under perform, causing significant disruption to the client and their users.
To gain a clear technical understanding of the underlying issues, the client appointed TÜV to undertake a full independent condition survey. Their findings highlighted multiple systemic faults across the control systems, wiring, door interfaces, and safety circuits. Acute Elevators were subsequently approached to support the diagnostic process and develop a robust,long‑term engineering solution.
History
A beautiful place and well located near nature
Location
Wellness hotel in the heart of nature and mountains
Services
We offer a wide range of services in our hotel
History
A beautiful place and well located near nature
Location
Wellness hotel in the heart of nature and mountains
Services
We offer a wide range of services in our hotel
The agreed strategy focused on replacing the problematic Italian‑manufactured control and electrical systems with a fully UK‑engineered solution designed forreliability, maintainability, and long‑term compliance.
Key elements of the upgrade included:
• Digital Advanced Controls (DAC) controllers to replace the original Italian control systems, providing stable operation, improved diagnostics, and enhanced faultre silience.
• Full rewiring of both lifts, ensuring clean, reliable signal paths and eliminating historic wiring faults.
• New landing push buttons and car operating panels, designed for durability and improved user interaction.
• Replacement of all door locks and safety contacts, addressing long‑standing issues with door reliability on both lifts.
• Integration of UK‑manufactured components, ensuring future parts availability, simplified maintenance, and improved technical support.
This approach provided a comprehensive, future‑proofed solution that addressed the root causes of the lifts’ unreliability rather than applying further short‑term fixes.

Acute Elevators were engaged following TÜV’s condition survey to assess the feasibility of a full electrical and control system replacement for both lifts:
• Lift 1: A two‑stop lift with a bespoke cabin and swing landing doors.
• Lift 2: A four‑stop platform lift with swing doors on three sides, incorporating complex door‑interfacing requirements.
Both lifts had been designed as bespoke installations, and their non‑standard configuration meant that off‑the‑shelf solutions were unsuitable. Acute conducted a detailed engineering review of the existing equipment, wiring architecture, door interfaces, and safety circuits.This confirmed that the mechanical elements of the lifts remained serviceable, but the electrical and control systems required complete replacement.
The client required a solution that would restore reliability, eliminate recurring faults, and provide a stable,maintainable platform for long‑term operation. The use of UK‑manufactured DAC equipment ensured strong technical support, rapid parts availability, and a high degree of configurability to suit the bespoke nature of the lifts.

The project presented several technical and operational challenges:
• Persistent systemic faults across the original Italian controllers, wiring looms, and door safety circuits, many of which were interlinked and difficult to isolate.
• Complex door arrangements, particularly on Lift 2, where three‑sided swing‑door operation required precise interfacing and reliable safety logic.
• Bespoke lift design, meaning no standardised wiring or control architecture could be applied without significant adaptation.
• Maintaining building access, as the Ashworth Centre remained operational throughout the works, requiring careful planning and coordination.
• Ensuring long‑term maintainability, with the client seeking a solution that avoided reliance on niche or overseas components.
The combination of bespoke design, historic wiring issues,and unreliable control logic meant that incremental repairs were no longer viable. A full system replacement was the only practical route to restoring dependable operation.

Acute Elevators developed a tailored modernisation package centred on Digital Advanced Controls equipment, selected for its reliability, UK support, and flexibility in bespoke applications.
The solution included:
• DAC control systems engineered to integrate seamlessly with the lifts’ unique configurations, providing stable operation and advanced diagnostic capability.
• Complete replacement of all wiring, removing legacy faults and ensuring clean, reliable communication between all lift components.
• New landing and car operating stations, improving user experience and ensuring compatibility with the new control architecture.
• New door locks, contacts, and safety interfaces, resolving long‑standing issues with door reliability and ensuring full compliance with Machinery Directive safety requirements.
• Reconfiguration of safety circuits, ensuring robust logic, improved fault tolerance, and simplified future maintenance.
All new components were designed to fit within the existing lift footprint, avoiding structural alterations and ensuring minimal disruption to the building.

Following detailed coordination with the client and TÜV, the final specification was approved and a structured programme established.
• All new DAC controllers, wiring looms, operating panels, and door safety components were manufactured and configured within the agreed lead time.
• Installation works were completed in a controlled sequence to maintain building access and minimise disruption.
• Acute maintained a strong on‑site presence throughout, issuing regular progress reports and ensuring full transparency at every stage.
• A comprehensive programme of testing, commissioning, and verification was undertaken, with TÜV and the client witnessing all key tests.
The upgraded lifts now operate with significantly improvedreliability, stable control logic, and fully compliant safety systems. The client has regained confidence in the lifts’ performance, and the use of UK‑manufactured equipment ensures long‑term maintainability and rapid support.
The project was delivered within the agreed programme, and the professionalism and technical expertise of the Acute Elevators team were acknowledged and appreciated by the client.

"If you need some advice on choosing which lift will meet your requirements, discuss a project, request a quotation or find out more about Acute Elevators, please contact a member of our team."
History
A beautiful place and well located near nature
Location
Wellness hotel in the heart of nature and mountains
Services
We offer a wide range of services in our hotel
If you need some advice on choosing which lift will meet your requirements, discuss a project, request a quotation or find out more about Acute Elevators, please contact a member of our team.
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